Do you ship internationally?
Yes, We do ship internationally, there is an extra shipping charge. For Add-On products it is £20 and it is £25 for Spotter products.
How long does shipping take?
We aim to ship in 2-3 days after purchase. It can then take around a week after to be delivered. Times for international shipping can vary.
What is your returns policy?
If for any reason you're unhappy with your purchase, you can return it, in its original condition within 14 days of the date you received the item. If you have changed your mind, we will refund the purchase price, deducting any postage costs we have incurred.
Do you give refunds?
Yes, as long as the item is in its original condition you shall get a full refund, You will however only be given a refund once the item has returned to us and has been checked by a member of our staff.
PAYMENT & WARRANTY
What forms of payments do you accept?
We only accept Paypal transactions though the online store, this is to give both you and ourselves piece of mind. Should you wish to pay another way or dont have a paypal account, email us by following the "Contact us" link below.
What are your warranty terms & conditions?
All of our products are guaranteed to meet their specification, we offer a full years cover on parts and workmanship. In the unlikely event of your receiving a defective or damaged product, please send us photographic evidence to
We can then advise you on whether to return the defective part and how we will replace this component. If we ask you to return goods, we recommend that you use a recorded delivery service.
Can your record what is on the screen?
Yes you can, you will need to buy one of our WIFI or SD recorder products. You will then have replayable digital copy. Our products come with a video output. Using this you can plug the camera into a recording or viewing device.
Visit our products page to see more.
Still got questions? Contact us>
Do I need a Illuminatior?
You will need to buy your own IR illuminator. We don’t provide these because of the large range of purposes that the Add-Ons can be used for. There is simply no "universal" IR illuminator.
Get in touch if you need advise on purchasing an IR illuminator.
How far will I see ?
You will be able to see around 10-250+yards in total darkness. This is however dependent on the scope quality, the wather conditions and the IR illuminator used.
Spotters will be able to see around 10-450+ yards, dependent on weather conditions,
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: